Support
We usually reply within 2 business days.
Email us
support@suppry.com
Tell us your iPhone model, iOS version and what happened. A screenshot helps.
Common questions
My reminders aren't showing up
Open your iPhone's Settings → Notifications → Suppry and turn on Allow Notifications. Then check that the supplement has "Set reminder" turned on and at least one reminder time. Focus modes can also hide reminders.
How do I change a reminder time?
Go to the Supplements tab, tap the supplement, change the time under Schedule and tap Save.
I took a dose but forgot to log it
On the Home tab, tap the dose in Today's Schedule to mark it taken. Tap it again to undo.
How does the bottle count work?
Each time you mark a dose taken, Suppry subtracts it from the bottle. When you open a new bottle, tap "I refilled it" on Home, or Refilled in Profile → Inventory.
How do I cancel Suppry Pro?
Subscriptions are managed by Apple. On your iPhone, open Settings → your name → Subscriptions → Suppry, then tap Cancel Subscription. You keep Pro until the end of the period you paid for.
I got a new iPhone and Pro is missing
Open Suppry → Profile → Membership → Restore purchases, signed in with the same Apple ID you used to subscribe.
Will I lose my data if I delete the app?
Yes. Your data lives only on your iPhone, so deleting Suppry deletes it. An iPhone backup made before deleting may include it.
Privacy
Suppry keeps your information on your iPhone. Read the full Privacy Policy.